Careers at Ieuter Insurance Group

General Description:

Assists Producer and Account Manager in servicing and retaining of Commercial accounts. Works to ensure that client retention goals are met by responding promptly to requests from Producer and Account Manager.

Major Responsibilities:

• Process certificates at the direction of the Account Manager or Producer
• Follow up with Carriers for receipt of endorsements
• Review and process endorsements, updating the physical file with the changes made by endorsements
• Process some audits at the direction of the Account Manager
• Order Loss Runs
• Assist with spreadsheets and premium allocations on some accounts
• Follow up on claim status
• Run MVRs
• Answer billing questions
• Back up Account Managers when unavailable

Professional Developments:

• Remain informed regarding industry information, new product information, legislation, coverages, and technology
• Expected to further industry education through insurance courses approved by agency with intent to pursue an industry designation

Qualifications:

• Minimum of one year agency experience
• Eager to learn new concepts and further professional development
• Typing speed minimum of 50 wpm
• Computer experience required

Competitive Benefit Package Offered:

• Paid Time Off
• Paid Holidays
• 401K
• Medical, Dental, Vision
• Long Term Disability
• Life insurance

If you exhibit a positive attitude and are a team player, please send your resume to michele [at] ieuter [dot] com.

Ieuter Insurance Group is rapidly growing and is currently looking for a full time welcome center representative.

Primary Responsibilities:

• Answer incoming phone calls with a smile and direct to the appropriate department
• Schedule appointments with clients as requested
• Prepare auto id's, summaries of insurance, evidence of property
• Process policy changes
• Provide proof of coverage to mortgagees and lienholders
• Assist clients with billing and other requests as needed.
• Process incoming mail, email, and phone requests, returning all email and phone calls the same day according to agency procedure
• Route incoming faxes throughout the day
• Other duties as assigned

Skills and Experience

Qualified candidates have two years customer service background, strong oral, written communication and strong organizational and interpersonal skills, are proficient in Microsoft Office (Outlook, Word, Excel), and are competitive and self-motivated.

If you exhibit a positive attitude and are a team player, please email your resume to michele [at] ieuter [dot] com for consideration.

Ieuter Insurance Group, located in Midland, MI is rapidly growing and is always accepting resumés for full time, experienced commercial lines account manager.

Details:

• Service an existing book of business including:
  • round accounts
  • annual account reviews
• Process change requests
• Remarket renewals as needed
• Claims service
• Billing
• Send certificates and auto ids

Requirements:

• Minimum of 3 years Commercial Lines Experience
• Excellent client service skills

If you exhibit a positive attitude and are a team player, please send your resume to michele [at] ieuter [dot] com.

Ieuter Insurance Group, located in Midland, MI is rapidly growing and is always accepting resumés for full time, experienced personal lines account manager.

Details:

• Service an existing book of business including:
  • round accounts
  • annual account reviews
• Process change requests
• Remarket renewals as needed
• Claims service
• Billing

Requirements:

• Minimum of 3 years Personal Lines Experience
• Excellent client service skills

If you exhibit a positive attitude and are a team player, please send your resume to michele [at] ieuter [dot] com.

Ieuter Insurance Group, located in Midland, MI is rapidly growing and is always accepting resumés for full time, experienced employee benefits account manager.

Details:

• Service an existing book of business including:
  • account rounding
  • renewal reviews
• Oversee open enrollment and monitor benefit changes for employees
• Medicare and Individual consultation/sales/service
• Regulatory/legislative/compliance updates, monitoring, and communication
• Claims assistance and issue resolution
• Billing investigation and assistance with EFT, employer portals
• Maintain benefits portal, assist with walkthroughs and provide support for employer administrator

Requirements:

• Prefer 3 years Employee Benefits Experience
• Excellent client service skills

If you exhibit a positive attitude and are a team player, please send your resume to michele [at] ieuter [dot] com.